VibranaVibrana

Right to deletion

Delete my data

Ask us to remove your personal information from our records, and to direct our service providers to remove it from theirs. Fill in what you can below — the button opens an email to our support team with everything already written.

Send your request

Nothing on this page is transmitted to us until you send the email. Your details are only used to compose that message in your own mail app.

Open Vibrana → profile screen → tap < copy beside the Application Code. It lets us find your record and verify the request.

Write to support directly

No mail app on this device? Send the same details yourself to support@2vibrant.com with the subject Vibrana — Data Deletion Request, and include your name, the email address on the account and your Application Code.

What happens next

  1. Your mail app opens with the request addressed to support@2vibrant.com. Read it over, then send it — it does not leave your device until you do.
  2. We verify the request against the Application Code or email address you gave us, so that nobody can delete someone else's data.
  3. We delete your personal information from our records and direct our service providers to delete it from theirs.
  4. We confirm by email once it is done, using the address you wrote from — after which we have nothing left to write to you with.

A small number of narrow legal exceptions can prevent deletion — fraud prevention, an existing legal obligation, and the others listed under Right to Deletion in the privacy policy. If one applies to your request, we will tell you which.

Just clearing the app?

Downloaded audio lives on your phone, not with us, and you can remove it yourself without contacting anyone: open the profile screen in Vibrana and tap Delete Audio. The same screen carries a link to this policy.

Deleting the app from your phone removes its local content too — but it does not delete personal information from our records. For that, send the request above.